Just a quick note to say that that when I booked over the phone today for the play, Julius Caesar, the customer service I received was very good. The person on the other end of the line was really helpful and patiently went through a number of possible seating arrangements with me. I make many bookings through BOCS ticketing and I always find the customer service excellent.
K. Bowden, August 2011
Thank you. I am just so impressed. I did notice the overcharge and was going to call you later so I’m so delighted that you amended the error first.
Could you please confirm that the tickets will be available for collection at the venue on the night of the performance?
Once again, thank you for this excellent service.
Amanda Young, Patron March 2011
Just wanted to pass on some positive feedback we had from a subscriber today, who called to tell us that BOCS is ‘wonderful and patient’.
Debra Reinecke, Communications and Sponsorship Manager, West Australian Ballet, November 2010
I just wanted to say thank you for the wonderful job that your team did in terms of dealing with all of the school group bookings for the ‘A Day in Pompeii’ exhibition.
The number of groups / students visiting exceeded our expectations, and it was great to see so many school kids and other visitors while the exhibition was on.
On behalf of the Education team, I’d also like to pass my thanks to the BOCS team who worked on site during the past few months.
I hope we get the opportunity to work together on something like this again in the near future.
Brad Kruger, Education Team Leader, Western Australian Museum - Perth, September 2010
...I am most impressed at the way BOCS have handled my complaint. Both Terryl and yourself and Christine whom I spoke to on the phone have all together given my husband and I an excellent resolution.
Christine & John Dempster, Patrons July 2010
...just wanted to let you know I have had the most wonderful dealings with BOCS Ticketing over the years - the staff are ALWAYS polite, courteous, friendly, knowledgeable and prompt with their service.
Keryn Keast, Patron June 2010
I hope you don't mind me bothering you, but I just wanted to again say thank you SOOOOOO much for organising tickets for me to Lior last night... It was the most amazing night of my life, and it is all thanks to you!
Keryn Keast (again)
I am writing to thank you sincerely for providing such a personal service. I really appreciate it. When making online bookings it often feels extremely impersonal. It is lovely to feel that there is someone at the other end providing such quality service. It will certainly make it more likely that I book through BOCS again. Please forward this compliment on to your superiors - I am most impressed.
H. Sadler